Data Protection Complaint Form
If you’re unhappy with how we’ve handled your personal information, please use this form to tell us about it. We take all complaints seriously and will investigate thoroughly.
Procedure
- The Company takes complaints seriously and understands that sometimes things can go wrong. There may be times when a complaint can take longer to resolve than you may expect, however, on these occasions we will update you in a timely manner.
- Our aim is to satisfy complaints with our first response in an honest and transparent manner.
- When we receive a complaint, we strive to acknowledge the complaint within 14 working days.
- During our investigation we will update you in a timely manner to let you know we are dealing with it until a conclusion and response is given
- On conclusion of the complaint a written response will be given either by post or email (whatever the complainant/s preference may be).
- If we do not receive a response from the complainant/s within 90 days of the final response the matter will be deemed as closed and final.
- Complex complaints: May take up to 60 days – we’ll keep you updated
Other Ways to Contact Us
Email: enquiries@csoparkhomes.com
Phone: 01442 235 448
Post: Unit 4, Marchmont Gate, Hemel Hempstead HP2 7BE, United Kingdom
